Is the communication I have received from Usborne genuine?
In recent years, there have been several scams in which people have impersonated Usborne staff. Previous scam activity includes:
- Reaching out to illustrators or editors expressing interest in their work
- Reaching out to potential jobseekers who might be interested in working for Usborne
With the advent of AI, these communications are becoming increasingly sophisticated. Fraudsters may use names of real individuals at Usborne or website domain names close to our own. They may also use AI to chat convincingly about your work.
Please be aware that any genuine communication from staff will come from an @usborne.co.uk or @usborne.com email address, and never a personal email address. No one will ever ask you to add a mobile number to WhatsApp in order to speak to you about a opportunity at Usborne.
Our website is usborne.com. We also have sites operating under subdomains, which will follow the format [subdomain].usborne.com.
If you are unsure about any communication claiming to be from Usborne, please contact help@usborne.com to verify it is genuine. Please be particularly alert to requests for money, which are a good indicator that something is a scam.
If you have received a fraudulent approach, please consider reporting it.
- In the UK you can report cyber fraud to the police here: https://www.reportfraud.police.uk/reporting-a-fraud/
- In the UK you can also report scam emails to the National Cyber Security Centre here: https://www.ncsc.gov.uk/collection/phishing-scams/report-scam-email
- If you are in the US you can report online scams and frauds to the FBI here: https://www.ic3.gov/
- If the fraudster is using a gmail account, you can report it to Google here: https://support.google.com/mail/contact/abuse