Contact Usborne

Looking for ways to get in touch? Please read on to decide the best place for your enquiry.

Usborne Publishing Head Office in the UK 

This is the best place for the following queries: 

  • Questions or comments about the content of Usborne books
  • To report a faulty Usborne product

Before you get in touch, you might like to browse our FAQs for a quick answer to your question.

If you have a query not answered by our FAQs, please email us:

Usborne Community Partnerships in the UK and Europe

Usborne Community Partnerships (UCP) runs our network of Independent Usborne Partners selling Usborne books in the UK and Europe. Please contact UCP with any queries regarding: 

  • Orders via Independent Usborne Partners in the UK or Europe
  • Joining Usborne Community Partnerships as an Independent Usborne Partner
  • Online sales from

You can reach Usborne Community Partnerships by email at

PaperPie in the USA (our US direct selling partner)

In the USA, Usborne books are available to buy from PaperPie, a network of independent sellers which is a division of Educational Development Corporation (EDC).

Contact PaperPie directly with any queries regarding: 

  • Orders via PaperPie's Independent Brand Partners
  • Online sales from PaperPie