Can I get a replacement wind-up toy?
If your toy wasn't working when you bought the book, please contact the retailer you bought it from.
If you bought an Usborne Wind-Up book from an Independent Usborne Books at Home Organiser or online at Usborne.com, please email firstname.lastname@example.org using the subject line 'Replacement toy'. Let us know the title of the book and your postal address. We'll do our best to send you a replacement as soon as possible.
If you’re in the USA you can purchase a replacement wind-up toy from EDC, our US distributor. Please contact EDC online via www.myubam.com.
We're very sorry but we can't provide replacement wind-up toys in other circumstances.