Can I get a replacement wind-up toy?
If you are in the UK or Northern Ireland, and have recently purchased a brand-new Usborne book with a wind-up or pull-back toy which wasn't working when you bought it, we are happy to replace it free of charge. Please email us using the subject line 'Replacement toy', including:
- The full title of your book
- Proof of purchase (must have been purchased within last 90 days)
- Full name and postal address
If you are in the USA, you can purchase a replacement wind-up toy from HarperCollins, who are our US Trade distributor. Here is a link to the wind-up train toy. Other toys may be available.
Regretfully, a replacement service is not available to customers in other territories.