I'm having a problem with an Independent Usborne Partner, what can I do?

We’re sorry to hear this. If you're in the UK or Europe, please contact our Usborne Community Partnerships team by email at partner.support@usborne.co.uk or phone +44-1865-883731 with details of the issue as well as the name of the Independent Usborne Partner. Usborne Community Partnerships is a division of Usborne Publishing Limited.

If you're in the USA and have a problem with an a PaperPie Brand Partner, please contact PaperPie directly. Please note that PaperPie is an entirely separate company from Usborne Publishing Limited.

If you're in Canada and have a problem with an Independent Usborne Books at Home Consultant, please contact our Canadian distributor, Riverwood. Please note that Riverwood is also an entirely separate company from Usborne Publishing Limited.